Frequently asked questions
If it’s not the one…
You have 30 days to request a return.
Choose store credit within 7 days of delivery and get a +$10 bonus.
Items must be unworn, unused, with tags + original packaging.
Earrings, final sale, and opened skincare are excluded.
See Return Policy for full details.
How do I know which size to pick?
Every piece has a Size Guide to help you choose. If you're between sizes, check the measurements or compare them with something you already own.
Is there a way to “try on” the clothes online?
Yes, you can use our digital try-on tool to get an idea of how the piece will look on you before ordering.
What does your skincare chatbot do?
It helps you find the right skincare product based on your skin type and what you’re looking for.
It’s quick, simple, and only for skincare recommendations.
How fast is the shipping?
We ship within the USA only:
- Clothing & jewelry: 3–5 business days
- Skincare: 2–5 business days
For more information, see the Shipping Policy.
What are the “Moments of Life” on your site?
They’re simply the moods that inspire each collection
calm mornings, bold nights, everyday moments, escapes…
They help you shop based on a vibe, not just a product.